Through online systems like Yelp or Google Reviews, it’s very easy for a user to leave a negative comment, true or not. When you hire EMRG as your online reputation management company, we’re monitoring those sites and many more to ensure false reviews are being taken down and clients with negative reviews are being reached out to. We reach out and respond to all reviews, positive or negative, to address potential improvement possibilities via customer feedback.
Furthermore, we go beyond by also including staff training using data we’ve analyzed from research and data we’ve collected. By researching and analyzing your business, industry, competition, and online trends directly related to your company, we are able to craft detailed, unique strategies that allow you to reach your full online potential.